1.Q:Can the order be canceled?
A:If the order is under status awaiting fulfillment, please contact VIJIM customer service at service@vijimlight.com to cancel. If the order is shipped, the order cannot be canceled.



2.Q:Can the order be modified?
A: Order cannot be modified once it's placed successfully. However, you can contact VIJIM customer service at service@vijimlight.com to cancel the order if it's under status awaiting fulfillment then place the appropriate order again.



3.Q:Can the shipping address be changed?
A:Shipping address cannot be modified once the order placed successfully. However, customer can contact VIJIM customer service at service@vijimlight.com to cancel the order if it's under status awaiting fulfillment then place the order with the appropriate address again.



4.Q:If customer chooses the standard shipment, how long will it take?
A:The standard shipment usually takes 10-15 working days to the destination country from the date that the order dispatched.



5.Q: How can customer get support on how to use a product or to find out if VIJIM product is compatible with some phone/camera?
A: Customer can directly send inquiry to service@vijimlight.com. VIJIM customer service will get back to you with the solution at the soonest.